Follow the tips below to reduce the chance of your pipes freezing during extreme weather events, to ensure your continued supply of hot water.

 

Install a pipe cover on your Rinnai unit.

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Power = no power equals no freeze protection. The only thing our Rinnai units require in order to protect themselves is power.
(This does not protect the piping of the building.)

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Gas is the second line of defense for our non-condensing units. When the temperature drops, our non-condensing units will fire for 3-second spurts to help when it gets colder, although it still requires power.

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Set faucets to drip slowly. Water moving makes it harder to freeze.

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Protect exposed water pipes with insulation or electrical tape if the unit is outdoors or in a cold area (even if it has a pipe cover). This protects the pipes, not the unit itself.

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Cover outdoor spigots.

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Seal Cracks and Holes. A windy day will cause more cold air to infiltrate the building.

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Close garage doors.

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Sometimes, increasing the temperature by a couple of degrees can help if they lose power if they need to wait longer.

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Whole house freeze alarm (some units will notify you if something is happening, especially while on vacation).

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Knowing the location of the main water shut-off.

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Run the hot water side for a couple of minutes to make sure the water does flow and gets hot.

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Please refer to your Owners Manual to see instructions on how to drain your water heater, or visit rinnai.us to find a licensed plumber in your area.

To Learn More Visit Your Local Park Supply Location

Include the locations for the Huntsville and Athens locations please.